Scientific & Practical Journal
Editorial News
Dear readers! We present to your attention the fourth issue of Logistics for 2024. On its pages, we summarize the results of the TransRussia | SkladTech 2024 exhibition, held from March 19 to 21 at Crocus Expo. The organizers and guests of the event claim that the exhibition is breaking new attendance records from year to year and improving its business program.
Dear readers! We present to your attention the second issue for 2024, on the pages of which you will find a lot of relevant materials.
Dear readers! The editorial board of Logistics magazine changed the phone number to +7 (495) 945-38-20. We remind you that for all your questions, you can contact: info@mg-agency.com
PHOTO OF THE WEEK
CITATIONS
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Functional and process approach to execution of orders when servicing the customers (Part 1)
Valentina Dybskaya, Margarita Posternakova2 / 2016 | PROBLEMS AND OPINIONS
In the article authors compare two fundamental approaches to order fulfillment. First one is traditional functional approach where «order management» is a logistics function. On the other hand, process centric approach considers «order fulfillment» like key business process in supply chain management. Researchers investigate typical problems in core steps of order fulfillment process and its key performance indicators. In the context of process centric approach authors suggest allocation of responsibility between main supply chain agents on strategic and operational level of «order fulfillment» process. Moreover, researchers identify coordination mechanisms on the main steps of analyzed process. In addition, they give comparative analysis of different approaches to efficiency evaluation of order fulfillment process.
Key words. Logistics, order management, functional approach, supply chain management, order fulfillment, process centric approach.
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