Dear readers! We present the new issue of the journal of 2022. According to the results of the TransRussia 2022 exhibition, it is safe to say that, despite the geopolitical challenges, business activity is not fading, and the logistics industry is further developing, finding new ways to optimize work processes. Read more in the materials on the results of the event, as well as in an interview with Natalia Romanova, Director of the TransRussia exhibition.
Dear readers! We are pleased to inform you that since January 2022, scientific articles published in the journal "LOGISTICS" are assigned digital identifiers of objects – DOI. Thus, our publishing house tries to meet global standards and make articles visible to scientists around the world.
Annotation. The article is devoted to the statistics of the system of indicators of customer service in the organization of cargo transportation. Particular attention is paid to the theoretical aspects of calculating the results of the outcome of a group of service and financial resources. The article presents the characteristics of quantitative and known values.
Key words. Logistics, transport services, service indicators, financial indicators, KPI.
Журнал «Логистика» выступает организатором, соорганизатором или участником, а также оказывает информационную поддержку или информационное спонсорство проводимым мероприятиям.