Annotation. The article deals with the history of the issue of transporting large-capacity containers in open wagons. The operational and economic aspects of removing administrative restrictions on the implementation of this type of transportation are considered. Solutions are proposed to create a healthy competitive environment in the container transportation segment of the transport services market.
Key words. Container, gondola car, fitting, platform, economy, terminal, railway.

Annotation. The article proposes a shift from subjective expert assessments to the empirical calibration of supply chain resilience models. Based on the management accounting data of a motor transport enterprise, the Quantitative Supply Chain Resilience (QSCR) model and the 4C-based integral risk index are parameterized. It is shown that fleet renewal at a single link enhances the resilience of the entire supply chain, while maintenance standards underestimate the costs of stochastic failures. With monthly aggregation, no link between resilience and costs is found; trip-level accounting is substantiated.
Key words. Supply chain management, resilience, 4C concept, QSCR model, Markov processes, failure rate, empirical calibration, risk management.

Annotation. The article examines issues regarding staff training and the enhancement of customer-oriented service for passengers with limited mobility at railway stations. It notes a steady increase in passenger traffic within this category, necessitating the adaptation of both infrastructure and service protocols. The study analyzes the primary challenges faced by people with limited mobility, including those stemming from the human factor. A four-level staff competency model is proposed, and a methodology for assessing customer orientation using weighting coefficients is developed. It is demonstrated that combining specialized training with financial incentives significantly improves the quality of transport services provided.
Key words. Rail transport, people with limited mobility, personnel training, customer orientation, training effectiveness assessment.

Annotation. The study focuses on the development of the customs services platform up to 2030, taking into account strategic documents of the Eurasian Economic Union, initiatives of the Eurasian Economic Commission, and the digital transformation program of the Federal Customs Service of Russia for 2022–2025. Three stages of development are presented, and their key implementation indicators are compared with the indicators of leading practices in customs administration. Promising approaches to developing the field of predictive customs administration are proposed.
Key words. Customs service, digital transformation, roadmap, customs administration, digital twin, customs monitoring, import-independent technologies.